Welcome — and thank you for using LeafWord. We’re a small team (in fact, one developer), and we read every email.
Contact: mrrmfamily2022@gmail.com Typical response time: within 2 business days
A new word is generated each morning for your child’s age band by Apple Intelligence, on-device. We never use a server, and the word, meaning, and example sentence are written fresh on your iPad or iPhone — nothing is sent over the network.
LeafWord uses on-device AI that requires Apple Intelligence. This is available on:
If your device isn’t on this list, LeafWord can’t generate today’s word. We’re sorry — Apple controls which devices support on-device AI.
On iPad: tap the profile card at the top of the left sidebar — a sheet appears listing every child. Tap any profile to switch. Or tap “GOOD MORNING, [name]” in the header. On iPhone: tap “Good morning, [name]” at the top of the home screen.
Each morning, your child taps “I remembered” on yesterday’s word to add a new leaf to the weekly vine. Missing a day resets the streak — that’s expected, forgetting is part of learning.
Settings, subscription management, and any external links are protected so a young child can’t change configuration or open links accidentally. Only an adult should be able to solve the math challenge.
Subscriptions are handled by Apple, not by us:
Or, inside LeafWord: Settings → Subscription → Manage Subscription. This opens Apple’s standard sheet.
Cancelling stops future renewals; you keep Family Plus until the end of the current period.
Refunds are handled entirely by Apple at reportaproblem.apple.com. Sign in with your Apple ID, find the LeafWord charge, and request the refund. We don’t process payments and can’t refund directly.
Yes. Open iOS Settings → Apple ID → Subscriptions → LeafWord → Renew Subscription. If your previous period hasn’t ended, your access never lapsed.
Sign into the new device with the same Apple ID, install LeafWord, and on the paywall screen tap “Restore” in the footer. Your subscription will be detected automatically.
Yes. Family Plus subscriptions are family-shareable through Apple’s Family Sharing. Set up Family Sharing on your Apple ID first; LeafWord’s subscription will then be available to family members at no extra cost.
Open Settings → Profiles → tap your child’s profile → tap the word card you want to report. The word will not appear again on that device.
For broader content concerns, email mrrmfamily2022@gmail.com with a screenshot if you can. We take this seriously — content quality is the whole point.
Everything stays on your device, so deletion is local and immediate:
To export the data first: Settings → Privacy & Data → Export data.
Because it shouldn’t. The whole point of LeafWord is that your child’s vocabulary practice is private and calm. We made the deliberate choice to ship zero third-party SDKs — no analytics, no ad networks, no crash reporters. We rely entirely on the Family Plus subscription to fund development.
We’d love to hear it. Email mrrmfamily2022@gmail.com with your suggestion. Real product feedback from real parents shapes what we build next.
If something looks broken, please email mrrmfamily2022@gmail.com with:
We’ll get back to you within two business days.